FAQ
What jewelry is it compatible with?
The Charm was designed and thought for the Coco Necklace, the Coco Choker and the Coco Ear Cuff.
However, you can use it with any jewelry that has a point to attach the lobster clasp, such as necklace chains or any type of earring. Simply thread the earring through the hole, then insert the Charm's lobster clasp ring into the pin and close with the butterfly.
How do you wear the Lapis Charm?
Wearing it is very simple!
Whether you're using the Coco Necklace or the Coco Choker , simply attach the round lobster clasp to the ring that connects the two crocodiles. For the Coco Ear Cuff, insert the lobster clasp into the end of the ear cuff and gently slide it all the way to the end.
Shipping
Shipping times
We offer standard shipping, which arrives in 4-6 business days. For your convenience, we also provide the option to ship your order to selected pickup locations. Details and available options will be visible during checkout.
Tracked orders
All Bi Silver orders are fully tracked, so you can monitor your package at every stage of delivery.
Contact us
Have questions about shipping or the status of your order? Don't hesitate to contact us ! We're here to help.
Production Process
Bi Silver Lab
Discover the journey of a Bi Silver jewel! From the initial idea to the finished jewel, each step is a unique and fascinating experience. Click here to explore and see how our creations come to life!
Lost wax casting
"But how does a jewel made of wax become silver?"
The answer lies in an ancient technique over 5000 years old: lost wax casting. We believe it is magical to be able to make our jewelry with such an ancient technique and contribute in our own small way to keeping it alive over time. Click here to discover how this beautiful technique works.